Stores asked to set up consumer welfare desks
BUSINESS establishments in Pangasinan were asked to set up consumer welfare desks (CWDs) to handle consumer complaints to maintain a business-friendly environment essential for stability and growth.
Provincial Director Peter Mangabat of DTI-Pangasinan said CWDs are significant venues where consumers can complain about defective products and services.
Mangabat said that maintaining CWDs are vital part of enterprises’ marketing strategy as it helps keep the consumers satisfied and loyal patrons of the firm’s products and services.
Business owners who wish to establish CWDs can ask the help of DTI-Pangasinan. at the 2nd Floor of Star Building in Arellano Street, Dagupan City or call (075) 515-3183 or 529-6177, e-mail dtipang@yahoo.com, (PIA-1, Pangasinan)
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