Give exact change, says DTI
THE Department of Trade and Industry (DTI) advised business establishments and public transport vehicles to give their customers exact and sufficient change even without being asked or will be charged for violating Republic Act 10909 or the “No Shortchanging Act.”
DTI-Pangasinan noted that some stores use candies or other items in lieu of providing change.
Republic Act 10909 penalizes violators with: P500 fine for the first offense; three-month suspension of establishment’s license to operate plus P15,000 fine if the offense is committed twice; and revocation of establishment’s license to operate plus P25,000 fine if done the third time.
She advised consumers to be vigilant and exercise their rights as they may file a complaint against establishments and public transport vehicles which do not obey the said law. (AMM_PIA- Pangasinan)
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