THE University of Pangasinan is taking a big step to address the province’s poor performance in the job market by “producing readily employable graduates” with the planned opening of the university’s call center training program.

The move seeks to diversify the university’s services to enable its clientele to find their place in the fastest growing industry in the country today.

UPang president Dr. Catalino Rivera Jr. and John Clements Consultants Inc. Chief Executive Officer Carol Dominguez signed an agreement on Thursday in line with the university’s P11-million program “to develop English proficiency among the students, particularly in oral communication and to equip them with technical competence in computer operation”.

The signing rite was witnessed by Provincial Administrator Rafael Baraan and City Information Officer Ryan Ravanzo, Duma Chief Operating Officer Jose Vicente Bengzon, and UPANG officials.

Earlier, UPang chairman Cesar Duque expressed alarm over reports that college graduates from Pangasinan were not faring well in the job market.

He asked Rivera to get in touch with education and call center specialists to aggressively respond to the challenge.

Before the signing rites at UPang’s Audio Center, Dominguez impressed upon university officials including Senior Vice President Marietta Sorio, Academic Affairs Dean Ofelia Rayos and Student Affairs Director Dominador Rayos John Clements’ track record in training worldwide.

Under the contract, John Clements shall handle the training of faculty trainers in oral proficiency, teaching methods and assessment while UPang provides training facilities complete with equipment and materials.

Rivera said U-Pang will put in place a campaign and advocacy program among its 3rd and 4th year students to ensure steady flow of students who will enroll in the call center training program.

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