LINGAYEN–The Pangasinan State University (PSU) has been named one of the six participating institutions in the Call Center project to be undertaken by state universities and colleges in the entire country.

PSU President Victoriano Estira said the Call Center project, set up in three phases, will be set up at the Lingayen campus.

Phase 1 involves the development of a state of the art call center facility that can accommodate 30 seats, expandable to 50; Phase 2 will focus on the training of potential call center agents; and Phase 3 will dwell on the evaluation of the outputs of the university grantees.

Estira said the call center will serve as an incubation facility for people behind small and medium enterprises who may want to venture in business process outsourcing and may try out the viability of commercial operation in Pangasinan.

It also provides an avenue for technology transfer and job creation for local job seekers, especially those who graduated from the university.

The other five grantees are Polytechnic University of the Philippines,

Technological University of the Philippines, Don Mariano Marcos Memorial State University, Tarlac State University and Laguna Polytechnic State University.

Ten other state colleges and universities from the Visayas and Mindanao will be selected as the project progresses.

Lawyer Willy Tanagon, project consultant of the Business Process Outsourcing Incubation Contact Center Project Monitoring Office of the Commission on Higher Education, said during the recent orientation workshop for the recruitment of trainees for the call center training services here, said the annual requirement for call center agents in different call centers nationwide is 150,000 and not all slots could be filled up.

PSU is now accepting applicants who are of legal age, conversant in English, willing to work in a night shift and outside Pangasinan and is willing to be trained for one month with free meal and transportation allowance during the training.

Competent trainees may be employed in PSU Call Center and other call centers nationwide.

Interested job hunters may submit their resume at the office of the dean of any of the PSU campuses located in Lingayen, Binmaley, Bayambang, Urdaneta, Asingan, Sta. Maria, Infanta and San Carlos City. #

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