Workers’ hotline call services launched
IF you are you a worker in crisis, or in emergency situation, help is just one call away.
The Department of Labor and Employment-Regional Office I launched its 24/7 Hotline Call Services on September 2.
DOLE-RO I OIC-Regional Director Honorina Baga said the hotline call services have have ten mobile numbers that clients can access for their concerns depending on their location in the region.
“Each mobile number is manned by an Action Officer who can provide the information they need or refer them to agencies or offices for other appropriate assistance,” she said.
The following specific groups of workers who can be assisted through the hotline are: 1) Separated workers claiming unpaid wages and benefits, 2) Workers engaged in temporary or atypical work arrangements not in accordance with existing labor laws and regulations, 3) Local and overseas workers claiming social and health insurance benefits within the jurisdiction of DOLE agencies (ECC, NLRC, VA program of NCMB), 4) Workers inquiring about applicable wages and wage related benefits such as minimum wages, overtime pay, holiday pay and similar concerns and workers with cases filed in DOLE offices, attached agencies and POLOs claiming unpaid wages and benefits.
Numbers to call: Region – 09398368599, 09166495084, 09982487688 and 09182883382; Ilocos Norte – 09999732553; Ilocos Sur – 09177761446; La Union – 09257132829; Western Pangasinan – 09502388066; Central Pangasinan – 09355963448 and Eastern Pangasinan – 09296942948. (ASV_DOLE)
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