The FarmOut Central, a progressive call center based in Dagupan City is offering new benefits to its agents. 

It announced that its top 10 agents will qualify for the Singapore trip incentive program for the quarter.

The established ranking mechanics are:

1. First top 4 staff members to have the highest appointments that show up for the period Oct. 1, 2006 to December 23, 2006 will qualify for the reward.

    2. First top 4 agents to have the highest composite score for the period from Oct. 1, 2006 to December 23, 2006, computed as follows: Longest Overall talk time (40%),  Shortest average handling time for inbound calls (30%), Total Number of calls handled for both Inbound and Outbound (15%), Shortest average  handling time for outbound calls (15%).

    Staff members can win only once in either of the two categories. Team leader and assistant team leader automatically qualify for the incentive. In case of a tie, highest adherence of the agents will be the tie breaker.

    The trip prize, however, is not convertible to cash, and neither can it be assigned to another person.

    Meanwhile, the company has announced it is ready to employ 10 inbound costumer support agents for voice and 5 inbound customer supports for chat.  So, if you are proficient in English and willing to work long hours, there may be a   job opening for you at the Farm out Central.

    For more info, call (075) 523-3538 and look for Yvette or Phina. Or visit 3/F New Sim Too Bldg., A.B. Fernandez Ave., Dagupan City.

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